T & C's

Booking Fee

£50 non-refundable booking fee is required to secure your event date. Until this is received, the chosen date remains available to other clients wishing to book.
The booking fee is redeemable against the final balance.
Payment of the booking fee confirms that you have acknowledged and agreed to these terms and conditions. - Failure to pay the booking fee within 7 days of your inquiry will result in your date being released.
The final balance is due 30 days before the wedding day.
An £50 booking fee is required to secure a clients event date. Until this is received the chosen date is available to any client wishing to book.
All payments are non-refundable, however the booking fee is redeemable against the final balance.
A paid booking fee is confirmation that these terms and conditions have been acknowledged and agreed.

Minimum Charge

A minimum booking of the bride plus three additional adults is required for weddings during peak season (May – September).
This minimum charge excludes travel costs and accommodation (if required).
If the minimum number of people is not reached, a fee of £380 will apply, excluding travel and accommodation.A minimum charge of a bride plus three other adults will apply for each wedding booking during peak season weddings (May - September)
This minimum excludes travel costs and accommodation (if required).

Cancellations

All booking fees are non-refundable.
Cancellations made with less than 4 weeks' notice before the wedding or event will result in 100% of the final balance and any trials being payable.
Cancellations made with less than 8 weeks' notice before the wedding or event will result in 50% of the final balance and any trials being payable.
If a trial has been conducted, the cost of the trial will not be refunded under any circumstances.
Any accommodation booked by the client is also non-refundable.
All Booking Fees are non refundable

Trials

Trials are conducted at my home salon,(Getting here) If you prefer, I can travel to you, but this will incur an additional travel fee.
Payment for trials can be made either in advance or on the day of the trial.
Bridal trials are held on weekdays and will last 2.5 hours.
Any subsequent trials after the initial one will also be charged for.
If the booking fee has been paid and a trial has been scheduled but is no longer required, and notice is not given at least 2 weeks prior to the trial date, the full trial amount will still be due.
If a trial has taken place but services are no longer required for the wedding day, the trial fee will still be payable in full.
All payments made for trials are non-refundable.

TRAVEL AND ACCOMODATION

Travel costs are charged at £0.60 per mile for round trips. Journeys under 20 miles are free of charge. - Any additional transport charges, including ULEZ, parking and toll fees, are the responsibility of the client.
For long-distance or overseas bookings, transportation must be booked and arranged by the client after the details have been confirmed and agreed upon in writing with me.
If accommodation is required, the client is responsible for booking and paying for it. All accommodation arrangements should be agreed upon in writing with me before booking.
All payments for travel and accommodation are non-refundable.

ADDITIONAL TERMS AND CONDITIONS

In the event that I need to cancel your bridal hair appointment due to illness or any unforeseen circumstances beyond my control (e.g., accidents, severe weather), I will make every effort to find a replacement hairstylist whom I personally recommend. If no replacement can be found, a 100% refund will be issued.

PHOTOS & IMAGES

If I take photographs during your trial or on your wedding day, I reserve the right to use these images on my website, Instagram, or Facebook page. By allowing photos to be taken, you are giving me consent to use them for business purposes. - If you prefer not to have your photos used publicly, please let me know in writing.

Data Privacy Policy

Your Personal Data – What Is It?

Personal data refers to information about a living individual who can be identified by that data, either alone or in conjunction with other information in the possession of the data controller.

Who Holds This Data? - Kimberley Dale at She Said Yes Bridal Hair is the data controller.

How Do I Process Your Personal Data? - She Said Yes Bridal Hair complies with its obligations under the General Data Protection Regulation (GDPR) by keeping personal data up to date, storing and destroying it securely, not collecting excessive data, and ensuring it is protected from loss, misuse, unauthorized access, or disclosure. - I use your personal data for the following purposes: - To provide services before your wedding day - To maintain records - To manage accounts and invoices - To inform you of news, events, and updates relevant to your booking

Legal Basis for Processing Your Data - Processing your data is based on your explicit consent to keep you informed about news, events, and changes to your services.

Sharing Your Personal Data - Your data will be treated as confidential and only shared for administrative purposes (e.g., end-of-year tax filings) or with your consent.

Data Retention - I retain client records for up to 6 years after the end of the relevant calendar year.

Your Rights Regarding Your Personal Data - You have the right to: - Request a copy of the personal data I hold about you - Correct any inaccuracies in your data - Request the deletion of your data where it is no longer necessary - Withdraw your consent to data processing at any time - Request data portability (where applicable) - Object to the processing of your personal data in certain circumstances - Lodge a complaint with the Information Commissioner’s Office (ICO)

Further Processing - If I need to use your data for a new purpose not outlined in this policy, I will provide you with a new notice and seek your consent before processing.

**Contact Details**

For any queries, requests, or to exercise your rights regarding your personal data, please contact me SSYBH